Our process

Clarity from first enquiry to final handover.

A detailed residential project deserves more than an instant estimate. The process builds a considered scope before work begins.

  1. 01

    Initial enquiry

    Share the property address, project type, preferred timing and any useful photos.

  2. 02

    Project review

    The request is reviewed and any missing details are clarified by phone, email or SMS.

  3. 03

    Site inspection & scope

    Complex or premium projects are inspected before a detailed written scope is prepared.

    The written quote should state inclusions, exclusions, preparation, products, access, payment terms and validity.

  4. 04

    Protection & preparation

    Access, household needs, protection, repairs and preparation are organised before finish work.

  5. 05

    Application & checks

    Coats are applied to the agreed schedule with checks between stages where required.

  6. 06

    Walkthrough & handover

    The work is reviewed against the scope, touch-ups are addressed and the site is handed back cleanly.

The quoting principle

Detailed, not instant.

Photographs help with the first review. They do not replace a site inspection when condition, access, fine detailing or premium finish expectations materially affect the scope.

  • Clarification before assumptions
  • Initial range only when sufficient detail exists
  • Site inspection for complex work
  • Written inclusions and exclusions
Start with the details

Tell us what the property needs.

Share the scope, timing and a few clear photographs. We’ll review the details and contact you to discuss the next step.

Start your quote request